Delivery & tracking information
Firstly, we'd like to congratulate you on choosing to buy with relaxsit. We're here to make the delivery process as simple and efficient as possible for you. If you have any questions whatsoever about our delivery, please call us on 0321-8880304 or use our friendly live chat during working hours.
Our relaxsit ultra-bead high-density bean bag beans are the best in Pakistan. They are delivered in extremely large waterproof parcels (with our zip 'n tip system) and are now sent via multiple delivery channels throughout Pakistan. Being large packages, they may come in separate deliveries over a couple of days.
Relaxsit manufactures your virgin, fully recyclable beads in a local state depot.
Should you need to contact us about your order, please call us at 03218880304 or use our live chat service.
Key delivery points:
1. If you are ordering a product for delivery outside Pakistan, you may be responsible to pay Customs Import Duty in order to receive your item. This is your responsibility and not that of relaxsit.
2. If you purchase multiple items you will normally be charged combined costs of shipping on a per-unit basis. With bean bag beads and covers, your products will arrive separately as per above.
3. For receiving bean bag beads you should try and ensure that someone will be available at the delivery address at the time & date of estimated shipping arrival. This could be a home address or a work address. If someone is not present to receive the item (and instructions have not been left to leave the goods), the delivery team will generally take back your order. In such a case you could be liable for a returned item fee, as well as the additional cost to redeliver your item.
4. For urgent deliveries or special help, please call us at 03218880304 and we'll be happy to try and assist your needs. Additional costs for 24-48 hour service may apply
5. If you're thinking of returning an item, please read our returns policy and contact us so that we may provide you with the correct returns address for your item.